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Hotel Castillo

Stay at Hotel Castillo, a 4.2-star hotel in Quintana Roo offering free Wi-Fi, parking, beach access, and a bar. Close to Maya Chan Beach and Costa Maya Cruise Port.

77976 Quintana Roo, Mexico View on map
8.4/10
Very Good Based on 39 recent guest reviews
Free Wi-Fi Parking Beach access Kid-friendly Bar
What recent guests emphasize

Balanced seaside retreat with friendly service

Visitors appreciate the peaceful beachside setting and attentive staff, while some note the property is currently closed or in decline. Ideal for those seeking tranquility away from crowded tourist spots.

Guests often praise

  • Tranquil and peaceful beach environment, ideal for relaxation
  • Friendly, attentive staff providing excellent service
  • Good quality, fresh seafood and international cuisine
  • Cozy atmosphere with comfortable accommodations
  • Beautiful, relatively uncrowded beach access

Worth knowing

  • The hotel appears temporarily closed or in disrepair according to recent reports
  • Some rooms require maintenance, including missing shower accessories and light bulbs
  • Limited amenities: no pool or fitness center, but free Wi-Fi and parking available
  • Beach is generally clean but some guests noted trash in the area
  • Better suited for visitors comfortable with a low-key, off-the-beaten-path experience

Best for

  • Travelers seeking a quiet, private beach getaway
  • Visitors who appreciate attentive, personalized service
  • Guests interested in local seafood and a relaxed dining experience
  • Those looking to explore nearby beaches and marine activities
  • Families looking for kid-friendly beach access without the bustle of mass tourism
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About this property

Welcome to Hotel Castillo

Hotel Castillo is a 4.2-rated hotel and restaurant located in Quintana Roo, Mexico, offering a peaceful setting near the beach. The property appeals to guests seeking a quiet retreat with direct beach access, complemented by amenities such as free Wi-Fi, parking, and an on-site bar. It is designed to be kid-friendly, though it does not offer a pool or fitness center.

Set along one of the area's more tranquil beaches, the hotel receives mixed reviews regarding its condition, with some guests praising the relaxing atmosphere, fresh seafood, and attentive service, while others have noted that parts of the property appear aged or in need of maintenance. This balance suggests a laid-back environment suited for travelers who prioritize calm and simplicity over luxury.

Situated near popular attractions like Maya Chan Beach, Costa Maya Cruise Port, and Mahahual Beach, Hotel Castillo offers convenient access to various recreational activities including snorkeling, water sports, and local dining. The closest major airport is Chetumal International Airport, approximately two hours away by car.

The hotel fits well with visitors interested in sightseeing, recreation, and experiencing the local coastal culture without the bustle of mass tourism. Nearby accommodations vary in style and star rating, providing alternatives within a few miles for those seeking other lodging options.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Parking
Beach access
Kid-friendly
Bar

Not available at this property

Pool
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

GG
Gabriele Gröger Apr 12, 2026
10

Das Hotel ist geschlossen und verfallen wie die meisten Häuser hier

JL
Jps Lacoste Mar 31, 2026
8.0

Endroit de Rêve fait hôtel avec vue sur la mer Cuisine excellente avec des produits frais de la mer recommande pour passer un séjour Tranquille loin du tourisme de masse

QW
qunesha west Mar 19, 2026
10

Loved this place it was private and the beach was wonderful !

L(
Larry (larrytime) Mar 06, 2026
8.0

beautiful local place, though at least temporarily closed

MH
Mtra. Heydi Mar 04, 2026
10

Me encanta la tranquilidad del lugar, la comida muy rica y la atención excelente como siempre!!

IO
Ileana Ortegón Mar 02, 2026
8.0

Nice and cozi, good food and great attention of Gaby and peter. The room Needs some details, like the shower accesories, and some light bulbs mising.

ED
Esteban Delgadillo Feb 25, 2026
10

Excelente ecolugar, rica comida internacional, relajante al orilla del mar

TJ
Tyler Jorgensen Feb 13, 2026
8.0

Staff was incredibly friendly and got us in quick. Beds are comfy and the place is clean.

JT
John Tretix Feb 03, 2026
10

Einer der schönsten Strände in der Nähe von Mahahual. Einmal am Tag kommen die Gäste von den Kreuzfahrtschiffen und verbringen hier ein paar Stunden, der Rest des Tages ist es ein Paradies, ruhig und einsam und der Besitzer macht ausgezeichnete Margaritas.

GN
Guillermo Nadal Feb 01, 2026
8.0

Precioso lugar muy tranquilo y apacible. Lástima de tanta y tanta basura.

Location & neighborhood

Where you'll find Hotel Castillo

Hermanos Flores Magón, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Chetumal International Airport 1 hr 57 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Maya Chan Beach 501 reviews

Maya Chan Beach

Carretera Mahahual Supermanzana Xcalak Km. 6.5, 77976 Mahahual, Q.R., Mexico

4.8 · Beach
Costa Maya | Cruise Port 7,857 reviews

Costa Maya | Cruise Port

Av. P.º del Puerto, 77976 Mahahual, Q.R., Mexico

4.3 · Cruise Terminal
Mahahual Beach 5,273 reviews

Mahahual Beach

77976 Mahahual, Quintana Roo, Mexico

4.6 · Beach
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